Shipping policy

Shipping Policy

We're pleased to offer free shipping on all orders, worldwide.

Delivery Times
Since items on Common Ground Goods are sold by individual sellers, delivery times can vary depending on the seller's location and the destination country. As a general guide, orders typically arrive within 5-10 business days worldwide. Estimated delivery times will be shown at checkout where available.

Order Processing
Sellers aim to dispatch items within 1–3 business days of a sale being confirmed. You'll receive a shipping confirmation with tracking information (where available) once your order is on its way.

International Orders
For orders shipped outside the seller's home country, please note that your order may be subject to import duties, taxes, or customs fees imposed by your local authorities. These charges are the responsibility of the buyer and are not included in the item price or shipping cost. Common Ground Goods is not responsible for delays caused by customs processing.

Tracking
Where a tracked shipping method is used, you'll be able to follow your order's progress using the tracking details provided. If a seller does not provide tracking, this will be noted on the listing.

Lost or Delayed Parcels
If your order hasn't arrived within the estimated delivery window, please contact us at [your support email] with your order number, and we'll help track it down or liaise with the seller on your behalf.

Questions
If you have any questions about shipping, reach out to us at support@commomgroundgoods.com